Hardship Support service

Posted by Rick Meredith on 2020-05-11 09:05 AEST

A significant number of people have been directly affected by the COVID-19 pandemic and are dealing with profound changes to their financial circumstances. Lenders are working hard to support affected customers, however the increased volume of hardship applications can affect their ability to achieve well considered, appropriate and timely outcomes for customers. 

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Topics: Credit Sense, New Zealand, Australia, Canada, hardship