Custom insights are here – check our most requested feature

Posted by Rick Meredith on 2020-11-10 12:11 AEST

Our custom insights tool enables us to build and deliver custom insights fast. If you find yourself manually calculating the numbers you need to complete a customer assessment, talk to us about automating them.

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Topics: Credit Sense, New Zealand, Australia, Canada, decision points

Deciphering dishonours

Posted by Rick Meredith on 2020-09-16 15:09 AEST

What do you need to know about dishonours?

Understanding a customer's history of dishonoured payments is an essential part of any credit assessment. Not only do you need to know whether the customer’s transaction history contains dishonours, you probably also want to understand:

  • what kind of payments they were for
  • how many there were
  • how recently they occurred
  • whether or not they’ve since been resolved.

Unfortunately, the way dishonours are recorded in customers’ transaction histories doesn’t make it easy.

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Topics: Credit Sense, New Zealand, Australia, Canada, decision points, dishonour

Getting gig-y with it

Posted by Rick Meredith on 2020-03-03 17:03 AEST

With more and more people working in the gig economy, being able to identify sources of customer income can make a big difference.

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Topics: Credit Sense, New Zealand, Australia, Canada, decision points