Our custom insights tool enables us to build and deliver custom insights fast. If you find yourself manually calculating the numbers you need to complete a customer assessment, talk to us about automating them.
The Australian Senate Select Committee on Financial Technology and Regulatory Technology released its interim report in September where it recommended that the Australian Government maintain existing regulatory arrangements in relation to digital data capture (screen scraping).1
In its conclusions and recommendations relating to the treatment of screen scraping practices, the committee noted that in its view, it is pertinent that ASIC has found no evidence of consumer harm as a result of these practices. Further, they note that it is also clear that it will take some time for the Open Banking regime to provide a level of data quality and ubiquity that is currently available using digital data capture services.2
Naveen began university with the goal of becoming an accountant. He soon realised this was not going to satisfy his curiosity and made the fateful shift to software engineering which has led him around the world gaining experiences that have made him one of our most loved Technical Account Managers (TAM).
PDF is one of the most popular formats to store documents in today. It perfectly transmits and displays information the same way, no matter if it’s being viewed on a computer, a smartphone or a tablet. It’s easy to convert almost all common types of files into PDF format as well, and they’re designed to be exchanged easily between users.
Despite all these highly valuable pros, there are some cons as well. Most notably, when you’re trying to analyse bank statements. But we’ve felt your pain, and once again, we’re coming up with an answer: PDF Insights.
Here, we’re giving you a glimpse into some of the ways our new PDF Insights product will help make your job that little bit easier.
What do you need to know about dishonours?
Understanding a customer's history of dishonoured payments is an essential part of any credit assessment. Not only do you need to know whether the customer’s transaction history contains dishonours, you probably also want to understand:
- what kind of payments they were for
- how many there were
- how recently they occurred
- whether or not they’ve since been resolved.
Unfortunately, the way dishonours are recorded in customers’ transaction histories doesn’t make it easy.
Ever been tripped up by transaction reports that don’t make a clear distinction between a spend or income transaction and an internal transfer between a customer’s accounts? When accuracy and quality are critical, this issue can contribute to compliance breaches, flawed risk assessments and increased cases of fraud.
All balances are equal, but some are more equal than others
Depending on the bank, and type of account, not all balances are created equally. Banks will generally show you a current balance, which tells you how much money is in your account right now before pending transactions, and an available balance, which tells you how much money is in your account after adjusting for any pending transactions, i.e. recent transactions the bank knows about but is still processing.
But that’s not the end of the story. There are more elements to factor into the mix – like loan accounts, overdraft facilities, internet banking delays – along with your bank’s own processes and policies for managing each of these.
A couple of months ago, we introduced our new status page, which we created to level-up the prevailing standards around communicating system notifications and outages to Credit Sense clients. Initially, we made the new feature available via a URL, with promises to bring you a more robust, subscription-based service.
Well, it’s here. And while we could talk all day about how excited we are, we’ll do our best to keep calm, and stick to the facts.
We’ve been supporting our Canadian clients for a number of years with Credit Sense and we’re proud to announce they can now also start leveraging the the #1 platform available for selling and buying leads! The Lead Market platform enjoyed by lenders and lead generators in Australia and New Zealand is now available to our Canadian friends, branded as Lead Exchange.
We’re here for you
We know that your business depends on our business being up and available 24/7/365. To meet this challenge we invest in our infrastructure ensuring all production environments are Highly Available and deployed across multiple physical sites.
To deliver our service we aggregate hundreds of sites and rely on a number of upstream service providers, so the scope of events that might affect the delivery of our service are not always within our control, and incidents do happen. When they do, we want to ensure you are notified and have reliable access to clear and timely updates about affected services.
Until now we’ve communicated incidents via our System Notices page on the Credit Sense dashboard and our status indicator on the Lead Market dashboard. Although this was the best incident notification offered in our space, we felt we could do better.